The answers for frequently asked questions.
For any information do not hesitate to contact us.
Where do you deliver?
We deliver throughout the city of Verona and in the main towns of the province of Verona.
When completing the order by entering the address and postal code, the system checks the feasibility of the delivery.
Do you deliver on the same day?
Yes, we accept urgent deliveries during the day for orders placed before 5.00 pm (only for deliveries to Verona city).
For urgent deliveries on the same day in the provincial area, please contact us. On days with a high number of orders, today’s delivery date can be closed in advance in order to guarantee the fulfillment of all deliveries.
How much does delivery cost?
Delivery to Verona costs around € 7. For locations in the province of Verona the cost varies depending on the distance from our store. The exact delivery cost will be displayed during data entry and before payment.
What changes between the classical, large and deluxe composition?
It is the same style of bouquet but with different dimensions. The bouquet in the picture corresponds to the intermediate dimension, called “grande”. The “classic” is smaller and has fewer flowers, the “Deluxe” is larger and has more flowers. It is also possible to make bouquets with larger dimensions, contact us without obligation.
Are the flowers fresh?
Quality is fundamental to us. We only use top quality fresh flowers. Ordering directly from us, there will be no intermediary or hidden commission, 100% of the amount paid is then used in quality flowers and not in commissions or agencies.
Can I choose a delivery date?
Of course, you can choose the date when entering data. We know how important special occasions are, so we guarantee delivery on the selected day (Sunday excluded).
Do you guarantee delivery on the day I chose?
Yes, we guarantee delivery on the chosen date. In the event that the recipient is not available in any way, neither at the indicated address, nor by telephone, you will be promptly notified and we will leave a delivery notice on the bell.
Can I choose a delivery time?
Yes, you can choose a delivery time slot, the service is free. This preference is not guaranteed, however, in the case of days with a large number of orders or in the case of non-availability of the recipient, delivery can be performed at any other time even without notice from us. The delivery date is always guaranteed.
Can I send a message along with the flowers?
Certainly. When confirming the order, he can write a message to the recipient. It will be printed and delivered together with the order.
We are pleased to offer you a free gift card and envelope.
Can I know when the order was delivered?
Yes, as soon as the order is delivered we will notify you by e-mail. The service is free and is performed for all orders even without having requested them.
How do you make the bouquets?
The bouquets will be elegantly packaged with colored paper (the color is your choice), protective cellophane and a colored satin bow.
The package is included in the displayed price.
What happens if the recipient is not at home?
As a rule, we always contact the recipient to arrange delivery and guarantee that the delivery is successful. We always try to meet the needs of the recipient and deliver by appointment. In the event that there is a better time for delivery, during checkout it is possible to choose a delivery time slot.
Can I pick up flowers in the store?
Yes, contact us to make a reservation.
With flowers can I send chocolates, stuffed toys, etc.?
Yes, before completing the order the system will offer you some products to make your surprise even more special. Additional products will be delivered together with the order.
Will the bouquet be like in the picture?
It is very important for us to compose the bouquet as close as possible to the photo. The uniqueness and extemporaneity of a bouquet of flowers are in any case to be considered an advantage, as each bouquet is composed according to the shape of the flowers and according to a very precise art, therefore the shape or arrangement of the bouquet is decided in the moment in which it is composed by the florist.
Will the flowers be in the picture?
Yes, our catalog is often updated according to the flowers of the season, if a flower is not available, it will be replaced with a flower with a similar color and style, and with the same or higher economic value. In the remote case of total replacements we will advise you as soon as possible to propose an alternative solution.
Can I order by phone?
Yes, you can also order by phone at 045 8349156 with payment by credit card, rechargeable card or postepay.
Can I order a product not on the site?
It depends on the type of request, contact us.